Lead national digital product strategy aligned with the National Financial Literacy Strategy, translating policy and consumer needs into accessible, user-centred digital platforms.

Oversee end-to-end product lifecycles (research, design, delivery, optimization), ensuring compliance with accessibility, privacy, security, and GC standards.

Drive research-informed product decisions through usability testing, analytics, and behavioural insights to improve performance, adoption, and user trust.

Guide cross-functional teams and stakeholders, mentor practitioners, and report KPIs and strategic recommendations to senior leadership.

Led large-scale digital and organizational transformations by integrating UX/HCI, change management, and stakeholder engagement across enterprise platforms.

Directed the redesign and launch of internal tools, playbooks, and applications using research, prototyping, and usability testing to improve adoption and efficiency.

Applied change readiness assessments, risk management, and training strategies to ensure sustainable digital transformation.

Delivered high-impact solutions under complex operational constraints, improving employee experience and service delivery at scale.

Conducted user and stakeholder research to inform content, digital initiatives, and organizational change strategies.

Developed evidence-based content strategies and applied SEO best practices to improve discoverability and engagement.

Led change readiness assessments, training, and communications to support adoption and organizational alignment.

Monitored and evaluated change outcomes, refining strategies for continuous improvement.

Contributed to the development, testing, and deployment of mission-critical applications, ensuring system reliability and performance.

Supported infrastructure modernization initiatives, including Server 2016 upgrades, improving security and operational efficiency.

Designed and implemented internal productivity tools, including a Kanban workflow application.

Produced technical documentation and test cases to maintain quality, stability, and best practices.

Designed and delivered user-centred digital experiences through UX/UI design, research, and information architecture.

Developed prototypes, multimedia assets, and UX style guides to ensure consistency and usability across platforms.

Conducted usability testing, quality assurance, and iterative design refinement.

Collaborated with cross-functional teams to align visual communication with organizational goals and user needs.

Taught object-oriented programming using C and C++, covering core concepts such as classes, inheritance, polymorphism, and memory management.

Guided students through hands-on programming assignments focused on problem-solving, algorithmic thinking, and code efficiency.

Instructed best practices in software structure, debugging, and performance optimization.

Assessed student work and provided technical mentoring to strengthen programming fundamentals and coding discipline.

Designed and developed user-centred web applications combining UX research, front-end development, and system architecture.

Conducted usability testing, SEO optimization, and performance improvements to enhance engagement and discoverability.

Built interactive components, prototypes, and scalable design solutions in collaboration with development teams.

Managed projects end-to-end, ensuring quality, timelines, and compliance with standards.

Taught multimedia design with a strong integration of programming and digital production.

Guided students in storyboarding, prototyping, and front-end development for interactive systems.

Emphasized quality assurance, visual standards, and project management.

Integrated emerging design trends and technologies into applied coursework.

Delivered foundational instruction in programming, web development, and software engineering.

Taught hands-on coding practices in HTML, CSS, JavaScript, C/C++, and C#.

Emphasized best practices, debugging, accessibility, and real-world problem solving.

Fostered collaborative learning through applied projects and team-based development.

Delivered foundational instruction in programming, web development, and software engineering.

Taught hands-on coding practices in HTML, CSS, JavaScript, C/C++, and C#.

Emphasized best practices, debugging, accessibility, and real-world problem solving.

Fostered collaborative learning through applied projects and team-based development.